STRAIGHT ANSWERS

Here is what is confirmed today, what depends on your bin or address, and where the local team can give you a direct answer.

  • No jargon
  • No inflated claims
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A friendly Scrubblies illustration welcoming customer questions01Helpful answers
THE FAQ LIBRARY

Find the answer by moment.

Choose the part of the experience you are thinking about. Each answer stays short, practical and honest.

01

The clean

What does bin cleaning include?

Scrubblies uses hot water and fresh water for each service. The self-contained unit supplies its own water and power, then captures and removes the dirty wastewater.

Will every stain disappear?

Not always. Results depend on the cart's age, material, prior use and permanent marks. The goal is a noticeably cleaner bin without pretending normal wear can be reversed.

Will my bins be sanitized or disinfected?

Scrubblies provides professional physical cleaning and odour treatment. We do not promise sanitizing, disinfecting or a specific percentage of germ removal. Ask the local team if you have a question about a particular product or treatment.

02

Before service

What do I need to do?

Leave the selected bins empty and accessible at the curb or agreed service spot. If the crew needs a different arrangement, they will confirm it with you.

Do I need to provide water or power?

No. The Scrubblies equipment is self-contained and brings the water and power needed for bin cleaning.

What if my bin is damaged?

Mention cracked lids, wheels or other damage when you book. The team can review the condition before the clean and confirm the best next step.

03

Booking and area

Where do you provide service?

Scrubblies serves Kamloops, BC. Because route timing varies by address, the local team confirms your collection zone and available service date.

Can I book online right now?

Use the booking page to compare options and prepare your service request. During the transition, secure online payment is available for the current 3-bin options. The local team handles 1-bin and 2-bin requests directly and confirms every service date.

How does the monthly plan work?

Monthly plans are billed once per month and include eight cleanings per year. The minimum commitment is three monthly payments. If you cancel during the first three months, the remaining payments through month three are still due. After month three, the plan continues until you cancel, with no cancellation penalty.

Do service prices include tax?

Service prices are shown before tax. GST applies to bin-cleaning services. The final tax amount will be shown before payment when the live checkout is enabled.

Do you clean more than bins?

Yes. The team can assess driveways, sidewalks, decks, patios, boats, RVs, fleets, commercial areas and other pressure-washing jobs for a custom quote.

STILL WONDERING?

A real local answer is one call away.

If the answer depends on your address, bin or larger cleaning job, send the details directly to the Scrubblies team.

Call 250-309-5934Send a message
THE SIMPLE NEXT STEP

Ready to see your options?

Explore the bin-cleaning service and plans, then contact the team when you are ready.